We are Marianna Čaňová, Drietoma 362, 913 03 Drietoma, Company ID: 46540601, Tax ID: 1048413795.

We operate an e-shop on the website www.strollero.com . 

When providing our services, selling goods and operating our website, we process certain personal data.

We process personal data only to the extent necessary to fulfil the purposes described in this policy.

The processing of personal data is governed mainly by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data and on the free movement of such data (General Data Protection Regulation – “GDPR”).

I. Processing of personal data

A. Processing of personal data when using the contact form

If you contact us regarding our products and services, we will process your contact details that you provide to us mainly through the contact form. These personal data include: Name, Surname, Email, Message in the contact form – for example a request for information about specific products.

For what purpose?

Based on the personal data you send, we will contact you regarding our products and services.

Legal basis

The processing is based on Article 6(1)(b) GDPR – performance of a contract or taking steps prior to entering into a contract at your request. If you do not provide these personal data, we will not be able to communicate with you for the purpose of concluding a contract for the delivery of our goods or services.

How long will we process personal data?

If no further cooperation is established, we will process your personal data for a maximum of 1 year from our last communication. After this period the personal data will be deleted.

B. Processing of personal data in case of purchase

If you purchase from us, we will process personal data necessary to conclude and perform the contract for the delivery of goods or services. These are mainly the following data: name, surname, delivery address, billing address (if different), email, phone number, order details (purchased goods, payment method, delivery method), or business identification data (company name, Company ID, Tax ID) if the purchase is made by a business entity.

For what purpose?

Personal data are processed in order to fulfil our contractual obligations – delivery of goods or provision of services. Using your contact details we will also communicate with you regarding the status of your order, complaints or any questions you may have. Personal data will also be processed in order to fulfil our obligations arising from generally binding legal regulations (mainly accounting and tax obligations, complaint handling and similar).

Legal basis

Article 6(1)(b) GDPR – performance of a contract
Article 6(1)(c) GDPR – compliance with a legal obligation

If you do not provide these personal data, we will not be able to conclude a contract with you for the delivery of our goods or services.

How long will we process personal data?

During the delivery of goods or provision of services and afterwards 10 years from the last purchase. After this period the personal data will be deleted.

C. Newsletter (commercial communication)

If you have purchased goods or services from us and have not expressly refused to receive marketing communication, we may use your email address to send marketing messages.

Legal basis

Article 6(1)(f) GDPR – our legitimate interest, which consists of marketing communication addressed to our customers.

How long will we process personal data?

3 years from your last purchase. If you no longer wish to receive marketing messages, you may unsubscribe at any time via the link in the email or by contacting us at: info@strollero.com .

II. Who has access to the data?

Your personal data remain with us. However, some companies or other persons working with us may have access to your personal data because they help us operate our e-shop. These include:

• Operator of the e-shop platform Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Czech Republic, Company ID: 28935675)
• Companies involved in the delivery of goods (shipping and courier companies)
• suppliers or manufacturers providing logistics and direct delivery of goods to customers
• Companies involved in processing payments (Shoptet Pay, banks or payment gateway providers)
• Email service providers
• Marketing agencies
• Providers of marketing and analytical tools (for example Google or Meta – Facebook)

Your personal data may also be disclosed to the following entities:

State authorities, courts, tax authorities or supervisory authorities where required by law.

Personal data are processed primarily within the European Union. When using analytical or marketing tools, personal data may also be processed by providers located outside the European Union (for example Google or Meta). In such cases the transfer of personal data is carried out in accordance with GDPR, particularly through adequacy decisions of the European Commission or through standard contractual clauses.

III. Additional information

We have not appointed a Data Protection Officer.

Our company does not carry out automated decision-making based solely on automated processing of personal data that would have legal effects for the data subject.

If you have any questions regarding personal data, please contact us at: info@strollero.com . 

IV. Use of cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. The cookies are then sent back to the website or another website that recognises them on each subsequent visit.

Cookies perform various tasks, such as enabling efficient navigation between web pages, remembering your preferences and improving the overall user experience. They can also ensure that advertisements displayed online are more relevant to you and your interests.

We use the following cookies on our website:

Necessary cookies – these cookies are required for the operation of the website, for example enabling access to secure areas of the website and other basic functions. This category of cookies cannot be disabled.

Analytics cookies – these cookies allow us to recognise and count the number of visitors and track how visitors use our website. They help us improve how the website works. These cookies are activated only with your prior consent.

Marketing cookies – these cookies are used to track preferences and allow us to display advertising and other content that best match your interests and online behaviour. These cookies are activated only with your prior consent.

Cookies used

Technically name	Publisher	Purpose and description of cookies	Duration
PHPSESSID	Shoptet	Basic technical cookie necessary for the operation of the e-shop (maintenance of the user's session, content of the basket).	relation (while visiting the site)
SRV_ID	Shoptet	Technical cookie ensuring the proper functioning of the server infrastructure and load distribution.	relation
cookies_consent	Shoptet	It stores information on whether the user has agreed to the use of cookies.	1 year
_ga	Google Analytics	Used to distinguish users when measuring website traffic.	2 years
_gid	Google Analytics	It is used to measure site traffic and usage statistics.	24 hours
_fbp	Meta (Facebook)	It is used for marketing purposes and to measure the effectiveness of advertising on Facebook.	3 months

 

Consent may be expressed through a checkbox contained in the cookie banner.

You may withdraw or change your consent to cookies at any time through cookie settings available on our website or through the settings of your internet browser.

V. Your rights in relation to personal data processing

The GDPR grants you the right to contact us and request information about what personal data we process about you, request access to these data and have them updated or corrected, or request restriction of processing.

You may request a copy of processed personal data, request deletion of personal data in certain situations and in certain cases you also have the right to data portability. You may object to processing based on legitimate interest.

If you believe that the processing of your personal data violates legal regulations, you have the right to file a complaint with the supervisory authority:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava
www.dataprotection.gov.sk .

These policies are effective from 1 March 2026.

These privacy policies may be updated or amended, especially in the event of changes in legislation or changes in the way personal data are processed. The current version will always be published on our website.